Frequently Asked Questions (FAQs)

1. Where is your Saffron imported from?

Saffron Silk Road’s premium Saffron is air-imported from Iran to guarantee top-notch quality.

2.  What is saffron and how is it used?

Saffron is a spice known for its distinct flavour, aroma, and vibrant colour. It's often used in cooking, baking, and beverages to add depth to dishes and a touch of luxury to recipes.

3. How to prepare Saffron tea?

Add 5-10 Saffron threads in hot water, let it infuse for 10 minutes for full flavour and colour. Enjoy its unique flavour and potential health benefits.

4. Can I add honey to Saffron tea?

Saffron tea has a gentle sweetness and delicate floral notes. It's wonderful to enjoy these flavours without the need for additional sweeteners. If desired you can add honey, sugar, lemon, or mint to enhance the taste to Saffron tea. Adjust the sweetness and flavourings according to your preference.

5. Are your saffron products pure and authentic?

Yes, our premium Saffron are sourced from reputable suppliers and go through thorough quality checks. We take pride in offering genuine saffron that's free from adulteration.

6. Is there any preservatives, artificial flavourings and colourings in Saffron?

No. Our premium Saffron is all-natural and contains no added preservatives, artificial flavourings and colourings.

7. What is the different between Super Negin and Sargol Saffron?

Both are top grades of Saffron, the main difference between these 2 are the size of threads.  Super Negin is long and red threads while Sargol is short red threads.

8. Which grades of Saffron is recommended for health benefits?

Super Negin Saffron is highly recommended for health benefits as it contains higher nutrient content and active compounds.

9. How should I store saffron?

Keep the Saffron container tightly close, store it in a cool, dry and dark place. Recommended to keep it in fridge to preserve its quality in hot climates like Malaysia.

10. Can I consume Saffron if I have allergies?

If you have allergies, particularly saffron allergies or allergies to pollen, consult your healthcare professional before consuming Saffron.

11. Is Saffron safe during pregnancy?

Pregnant individuals should exercise caution with saffron consumption. Consult your healthcare provider before using Saffron.

12. What about Saffron and low blood pressure?

If you have low blood pressure or cardiovascular conditions, consult your healthcare provider before using saffron. It's important to consider potential interactions with medications and health conditions.

13. How can I incorporate saffron into my recipes?

Saffron can be used in various dishes, both sweet and Savory. It's often added to rice, stews, sauces, pastries, and beverages. A little goes a long way due to its potent flavour and colour.

14. Do you offer international shipping?

Yes, as for now we offer international shipping to Singapore. Please contact us if you wish to deliver to other countries. Shipping costs and delivery times may vary based on your location.

15. What's your return policy?

We aim for customer satisfaction. Please refer to our Refunds policy for detailed information.

16. How can I track my order?

Once your order is processed and shipped, you'll receive a tracking number via email. You can use this tracking number to monitor the delivery status of your package.

Feel free to contact us if you have any questions.